Shipping Policy
All care is taken to ensure safe arrival of your items, Our prints are packaged with cardboard support, inside cellophane and sent in a card backed envelope. Larger prints sold without mounts are sent in a cardboard tube with sealed ends.
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Return & Exchange Policy
Exchanges or refunds can be sought within 28 days of purchase.
Items can be returned but must be in 'as new' condition unless damaged on arrival. In this case please email us images and we can issue a full refund or send a replacement
Customer Care
We are still in our infancy of having a website and as such we expect a few mistakes to be made. However, we assure you that giving our customer the best experience and service we possibly can is extremely important to us and our pledge to you is that if we do wrong we will do everything we can to make it right again.
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Please email us at theartroomtain@hotmail.com or corinne.theartroomtain@hotmail.com with any queries or complaints regarding your purchase.
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Obviously we hope you never have to reach out, but if you need to, we encourage you to get on our case!